January 9, 2024
12:00 Noon Eastern
There is no doubt COVID changed the world. From remote work to USCIS flexibility rules, to economic crisis, clients expect more. Clients expect you to bend. Clients expect it yesterday. Clients expect it to cost less, not more. Our management gurus will help you understand how and why to deal with neo-client expectations without damaging your attorney-client relationship. In fact, you will learn ways to improve the attorney-client relationship and gain more client confidence and in how you manage their cases.